Mediation is a more consensual method of alternative dispute resolution. It is a procedure in which parties in dispute can call on a third person – the mediator – to assist them with their efforts to reach an amicable settlement. Such a dispute may arise in respect of a contractual or other relationship that exists between the parties. In mediation proceedings, the mediator cannot impose a solution. It is up to the parties themselves to find, with the help of their mediator, a solution for their difference. They may however withdraw, unilaterally, from the process at any time.
Mediation proceedings imply that the parties in conflict fully cooperate with the neutral mediator and show themselves willing to actively and constructively search for solutions, thus avoiding a more compulsory procedure such as arbitration.